Shipping policy

Shipping Policy

At eonura©, we want your order to arrive safely and as quickly as possible.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

You will receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.

Shipping Time

For orders shipped within the United States, estimated delivery time is:

5–14 business days

Please note that delivery times may vary depending on your location, carrier delays, holidays, weather, or high order volume.

Shipping Cost

Shipping costs are calculated at checkout and may vary depending on your order and delivery location.

Tracking Information

Once your order ships, you will receive a tracking number by email. Please allow 24–72 hours for tracking information to update.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order. eonura© is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible.

Lost or Delayed Packages

If your package is delayed, please check your tracking information first. If your order has not arrived after the estimated delivery window, contact us and we will do our best to help.